Privacy Policy

Effective Date: April 21, 2025

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website.

1. Who We Are

This website is operated by Shazam Detailing, LLC.
Our contact information is:
Email: shazamdetailingllc@gmail.com
Address: 2348 Industrial Drive, Greenbrier, TN 37073, United States

2. What Data We Collect

We collect personal data when you voluntarily provide it to us via forms on our website or when you interact with our site. This includes:

a. Form Submissions

We collect the following personal data through our callback request, contact, and scheduling forms:

• Full Name

• Email Address

• Phone Number

• Street Address and Zip Code

• Vehicle Type

• Service(s) of interest

• Preferred contact time or appointment details

• Any additional information you choose to provide

This information is used to respond to your inquiries, schedule services, and provide customer support.

b. Technical & Usage Data

• Access Logs: Our hosting provider (SiteGround) automatically collects your IP address, browser type, operating system, pages visited, and access times for security and diagnostics.

• Analytics: If you provide consent, we use Google Analytics to collect anonymized information about how visitors use our site (e.g., page views, time spent, device/browser data).

3. Cookies

Our website uses cookies to improve your experience and collect usage statistics. We use a cookie consent banner to ensure compliance with GDPR. No non-essential cookies are set unless you provide consent.

Here are the cookies we use:

You can manage or withdraw your consent at any time using the cookie settings on our website.

4. Legal Basis for Processing

We process your data based on the following lawful grounds under the GDPR:

• Consent: For Google Analytics and form submissions where you voluntarily provide data.

• Contractual Necessity: To respond to service inquiries and manage appointments.

• Legitimate Interests: For website functionality, diagnostics, and customer service.

• Legal Obligation: If required by law.

5. How We Store and Protect Your Data

This website is operated from the United States, and any personal data you provide will be processed and stored in the U.S., where our business and hosting provider (SiteGround Hosting Ltd.) operate.

While our services are not targeted at individuals located in the European Economic Area (EEA), if you are visiting from the EEA, please be aware that your data will be transferred outside the EEA to jurisdictions, including the United States, that may not provide the same level of data protection as your home country.

We take reasonable and appropriate measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These include secure transmission protocols (SSL), access controls, and encrypted data storage where applicable.

Google Analytics data is anonymized and processed in accordance with Google’s Privacy Policy.

6. Your Rights Under the GDPR

If you are located in the EEA, you have the right to:

• Access your personal data

• Request correction or deletion

• Withdraw consent at any time

• Object to or restrict certain processing

• Lodge a complaint with a data protection authority

To exercise any of these rights, please contact us at [Insert Email Address].

7. Data Sharing

We do not sell or rent your personal data. We may share it with trusted third parties only as necessary to operate our business, such as:

• Our hosting provider (SiteGround)

• Google Analytics (if you consent)

• Internal scheduling or customer service tools

8. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined above or to comply with legal obligations. Contact form and appointment data is typically retained for business and service history purposes unless deletion is requested.

Google Analytics data is retained in accordance with Google’s own policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page.